Shipping and Returns

Delivery time and shipping costs!

You can have your order delivered to your home or to another specified address. All orders are delivered by DPD.

Your order will be delivered to your home within 3 working days.

Shipping/handling charges apply to each order:

- Delivery via DPD: €7.80 per order for the Netherlands and €12.95 for Belgium.

Trendsinsport currently only delivers online orders in the Netherlands and Belgium and not to PO boxes.

- Have your order delivered by DPD!

If you are not at home the first time, DPD will offer the package to you again the next day. If the package cannot be delivered either time, DPD will take your shipment to the nearest DPD Service Point. The package will remain at the DPD Service Point for three weeks and will then be returned to us.

In some cases, a signature is required for receipt of the package. For more information, visit www.dpd.com.

Different delivery address!

You can also choose to have your order delivered to a different delivery address. Handy if you are sending the order as a gift or want it delivered to your work.

Direct delivery from the manufacturer

In some cases you will receive your order directly from the manufacturer. You will be contacted about the delivery of your order.

Cancelled items!

We monitor our online assortment with the utmost care. We depend on several factors for the delivery of your order. Unfortunately, in exceptional cases it may occur that during the processing of your order it appears that a product you have ordered is no longer in stock or does not meet the quality requirements set by us. In this case, the purchase price of the article, including shipping costs, will be credited to you.

* In order to meet the stated delivery times, we work with DPD. At this moment, 98% of all orders are delivered within the stated time.

ABOUT EXCHANGES AND RETURNS

How long until I can return an online order?

You can return your order within 30 days of receiving it.

How can I return an order?

We have made returns as easy as possible and the reason for return is not important.

You will find a return label with your order. Stick this on the box and drop off the package at a DPD drop-off point. We can't make it any easier. Click HERE for a DPD drop-off point near you.

What are the rules for returning different items?

Returned items will only be accepted if they are unused and, where possible, packed in the original packaging with the price tag or sticker attached.

- Trying on clothes once is not considered use.

- Books, CDs, DVDs, games and cosmetics may only be returned in unopened packaging.

- Some items cannot be returned. These are:

- Gift cards

- Products customized to your specifications

- Items that are clearly personal in nature or cannot be returned due to their nature.

- Audio and video recordings and computer software where the seal has been broken.

- Size/color exchange!

Do you want to exchange an item for the same item in a different size or color? You can return your order within the cooling-off period. And you simply place your new order as usual. An order for the same item in a different size or color is considered a new order.

Are there any costs associated with returning an item?

Yes, returns are at your own expense.